# Return & Refund Policy

 At **Boat Marine LLC**, we want our customers to shop with confidence. This Return & Refund Policy explains how returns and refunds are handled for purchases made on [https://www.boatmarinellc.com](https://www.boatmarinellc.com).

# 1. Eligibility for Returns Items may be returned within **30 days** of the delivery date, provided that: * The item is unused, uninstalled, and in its original condition * The item is returned in its original packaging * Proof of purchase is provided Items that show signs of use, installation, or damage may not be eligible for return.

# 2. Non-Returnable Items The following items are not eligible for return: * Items marked as final sale * Special-order or custom items (if applicable) * Items damaged due to misuse or improper installation

# 3. Return Process To initiate a return, please contact us at **[support@boatmarinellc.com](mailto:support@boatmarinellc.com)** with your order number and reason for return. If your return is approved, you will receive instructions on how to send the item back. Returns sent without prior authorization may not be accepted.

# 4. Return Shipping * Customers are responsible for return shipping costs unless the item arrived damaged or incorrect * We recommend using a trackable shipping service * Original shipping charges are non-refundable

# 5. Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved: * Refunds will be issued to the **original payment method** * Refunds are typically processed within **5–10 business days** after inspection

# 6. Damaged or Incorrect Items If you receive a damaged or incorrect item, please contact us within **7 days** of delivery. Include photos of the item and packaging so we can resolve the issue promptly.

# 7. Exchanges We do not offer direct exchanges. If you need a different item, please return the original item (if eligible) and place a new order.

# 8. Cancellations Orders may be canceled before shipment. Once an order has shipped, it cannot be canceled and must follow this Return & Refund Policy.

# 9. Contact Information For questions regarding returns or refunds, please contact us: **Boat Marine LLC** 1240 tangelo terrace #b17, DELRAY BEACH, FLORIDA, 33444. United States **Email:** [support@boatmarinellc.com](mailto:support@boatmarinellc.com) --- This policy is designed to provide transparency and comply with Google Merchant Center requirements.

LAST UPDATED 08/12/2025